Referral Management Software That Stops the Leakage
If your practice loses just 1 in 10 referrals, that's thousands of dollars walking out the door every year.
SimpleRef tracks every referral from GP letter to booked appointment so nothing falls through the cracks.
Under 5 Minutes
Set up and start tracking referrals in minutes
No IT Team Needed
Your practice manager can run it all
14-Day Free Trial
Full access, no charges until trial ends
Cancel Anytime
No lock-in contracts, no exit fees
This is what referral management looks like without a system
Referrals tracked on spreadsheets and sticky notes
A new letter arrives, someone scribbles a note, it gets buried under a pile. Two weeks later, the GP calls asking why no one contacted the patient.
Patients waiting weeks with no callback
The practice manager called three times, left voicemails, and moved on. The patient thinks you forgot about them. You think they are not interested.
Urgent cases buried in a pile of routine ones
No way to sort by urgency. No way to see what the doctor has reviewed. The "urgent" fax sits in the same tray as everything else.
From GP referral to patient appointment
A referral arrives. Your team logs it in seconds.
Add referrals manually or upload the GP’s letter for AI extraction. Every referral appears on your Kanban board instantly. Flag urgent cases, assign to the right doctor — all in a few clicks.
Your doctor reviews and approves — from anywhere.
Doctors see their assigned referrals in a dedicated inbox. Approve, deny, or request more info — on desktop or mobile. Meanwhile, your team sees workload distribution across all doctors at a glance.
Patient contacted, appointment booked, deposit collected.
Track every touchpoint — calls, SMS, emails. Click through each milestone and see the full timeline.
Referral complete. Nothing fell through.
Every referral accounted for, every patient seen. That’s the SimpleRef promise.
Referral Complete
Patient seen. Nothing fell through.
Ready to stop chasing referrals?
Try SimpleRef free for 14 days. No charges during trial, no lock-in contract.
Purpose-built for Australian specialist practices
Built in Australia & Hosted Locally
Built in Sydney. Hosted on Google Cloud’s Sydney data centre. Your patient data is stored and processed in Australia.
Enterprise-Grade Security
AES-256 encryption at rest. TLS 1.2+ in transit. Tenant isolation. Role-based access. Designed to comply with the Privacy Act 1988.
Built for Specialist Practices
Not a generic CRM. Designed around the real referral workflow — GP letter to patient appointment, every step tracked.
Simple, transparent pricing
Choose the plan that fits your practice. Add what you need as you grow.
Starter
For growing practices
Up to 4 doctor seats
- Doctor Pipeline
- Ghosted Tracking
- Deposit Tracking
- Appointments
- Bulk Import
- White Label / Custom Branding
- Feedback System
- Support Tickets
- AI Intake Portal
14 days free · No charges during trial
Professional
For established practices
Up to 10 doctor seats
- Doctor Pipeline
- Ghosted Tracking
- Deposit Tracking
- Appointments
- Bulk Import
- White Label / Custom Branding
- Feedback System
- Support Tickets
- AI Intake Portal
14 days free · No charges during trial
Enterprise
For large networks
Unlimited doctor seats
- Doctor Pipeline
- Ghosted Tracking
- Deposit Tracking
- Appointments
- Bulk Import
- White Label / Custom Branding
- Feedback System
- Support Tickets
- AI Intake Portal
All prices in AUD, including GST
Supercharge with add-ons
Email Integration
+$25/mo
Automated emails, custom templates, and practice-branded sender identity
Learn more →Halo ConnectComing Soon
+$49/mo
Connect to BP Premier for patient lookups
Advanced Analytics
+$49/mo
Extended dashboards, doctor performance, and conversion funnels
Learn more →Frequently asked questions
Resources for practice managers
Practical guides to help you track referrals, reduce leakage, and run a more efficient practice.
Referral Leakage
5 Reasons Specialist Practices Lose Referrals
The hidden gaps in your referral process that cost your practice patients and revenue.
Tracking Guide
7 Ways to Track Referrals Better
From spreadsheets to software — find the right system for your practice size and workflow.
Revenue Impact
The True Cost of a Lost Referral
It's not just one missed appointment — calculate the real lifetime revenue impact.
Your referrals deserve better than a spreadsheet.
Join practices that have moved from fax machines and sticky notes to a system that tracks every referral, every step.
14-day free trial. No charges until your trial ends. Cancel any time.