Australian referral management software, built by people who get it
SimpleRef exists because specialist practices deserve better than spreadsheets, fax machines, and sticky notes.
Our mission
Every referral that arrives at a specialist practice represents a patient waiting for care. Our job is to make sure none of them get lost along the way.
The problem we saw
In Australian healthcare, referrals are the lifeblood of specialist practices. But for most practices, the process is still painfully manual. Referral letters arrive by fax, post, or email. They get printed, filed, lost, or forgotten. Staff spend hours each week chasing paper trails, trying to match patients to doctors, and following up on appointments that were never booked.
The result? Patients fall through the cracks. GPs lose confidence in practices that don't respond. Doctors don't know which referrals are waiting for them. And practice managers are left juggling spreadsheets, inbox folders, and sticky notes to keep the whole system from collapsing.
SimpleRef was born from this frustration. We set out to build a referral management platform that's purpose-built for Australian specialist practices — one that tracks every referral from the moment it arrives to the moment the patient is seen. No more lost referrals. No more missed follow-ups. No more guesswork about where a patient is in the pipeline.
Built in Australia, hosted in Sydney, designed for Australian healthcare.
Your data is stored on Google Cloud servers in Sydney. We support Medicare, DVA, IHI, and the identifiers your practice actually uses. See our Privacy Policy for details on sub-processors.
What we believe
Simplicity
"If it's not easy, it's not done."
Software should get out of your way. Every feature in SimpleRef is designed to reduce clicks, not add them.
Security
"Your patients' data is sacred."
AES-256 encryption, five access roles, multi-factor authentication, and data hosted in Sydney on Google Cloud.
Speed
"Less admin, more medicine."
Drag-and-drop workflows, one-click approvals, and AI document processing so your team spends less time on paperwork.
The team behind SimpleRef
SimpleRef is built by a small team in Sydney who have spent years working at the intersection of healthcare and technology. We've seen first-hand how broken the referral process is for specialist practices, and we're building the tool we wish existed.
We work closely with real practices to make sure every feature solves a real problem — not a theoretical one.
Ready to see it in action?
Start your free trial and see how SimpleRef works for your practice.
14-day free trial. No charges until your trial ends.