For allied health clinics
Allied Health Referral Management, Sorted
GPCCMP, Mental Health Treatment Plan, private and insurer referrals, tracked from arrival to booked appointment.
The problem
The Referral Arrived. The Patient Never Did.
Allied health clinics sit at the centre of chronic disease management in Australia. GPCCMP referrals for physiotherapy, podiatry and dietetics, Mental Health Treatment Plan referrals for psychology, post-surgical rehab referrals, WorkCover claims: each one is a patient who has been told they need your care.
Whether that patient is ever seen depends almost entirely on what happens in the 48 hours after the referral lands. Patients assume the clinic will call. The clinic waits for the patient to call. Referrals logged on notepads age out quietly, and a meaningful share of referred patients never book at all.
SimpleRef gives every inbound referral a tracked home the moment it arrives, prompts fast patient contact, and measures your referral-to-appointment conversion so the quiet losses stop being invisible.
Built for Allied Health Pathways
Every pathway in one queue
GPCCMP fax at 8am, MHTP email at lunch, a private letter the patient carries in: every referral lands in the same tracked queue, tagged by source, regardless of how it arrived.
Visit-limit context at intake
GPCCMP allocations are shared across every provider a patient sees. Capture visit-count notes alongside the referral so practitioners plan the course of care with the subsidy picture in view, not at the billing desk.
Fast, warm first contact
SMS and email templates with tone you control, sent within 48 hours of the referral arriving. For psychology practices especially, the right early contact is the difference between a first session and a silent withdrawal.
Stalled-referral flags
Referrals that have not progressed surface themselves, so follow-up happens before the patient finds another clinic or gives up.
Conversion you can measure
Referrals received versus appointments booked, by month and by source. The single most important operational metric in an allied health clinic, available in seconds.
FAQ
Allied Health Referral Management FAQ
Discipline guides: allied health overview, physiotherapy, psychology, and podiatry & dietetics.
Stop Losing Referred Patients
14-day free trial. Set up in hours. No lock-in contracts.