For specialist practices
Specialist Referral Software That Tracks Every GP Letter
From the moment a referral arrives to the moment the patient is booked. Built for Australian specialist practices.
The problem
Referrals Arrive. Then What?
Every specialist practice in Australia depends on GP referrals, and almost every one receives them the same way: fax, email, post, or a letter the patient brings in. The referral arrives, and from that moment your practice is responsible for what happens next.
In most practices, "what happens next" lives in a spreadsheet, an inbox, and someone's memory. Published research puts referral non-attendance and leakage at 10-30% across settings, which means a meaningful share of the patients referred to you never make it to an appointment. At typical initial-consultation fees, that is tens of thousands of dollars a year slipping through quiet gaps in the process, before counting the GP relationships it erodes.
SimpleRef closes those gaps. Every referral is logged the moment it arrives, moves through visible stages, and flags itself when it stalls, so your team chases the patients who need chasing instead of auditing a spreadsheet.
Built Around the Specialist Workflow
Visual referral pipeline
Every referral is a card moving through your stages: received, under review, accepted, booked, completed. Overdue referrals surface themselves. Nothing waits in row 47 of a spreadsheet.
AI intake for faxed and emailed letters
Upload the referral letter and SimpleRef extracts the patient, GP, and clinical details in seconds, with low-confidence fields flagged for a human check. Your team reviews instead of retyping.
A dedicated inbox for every doctor
Each specialist sees their own referrals and can approve, decline, or request more information from any device. No more printed stacks or forwarded emails.
Patient SMS and email, built in
Confirmations, appointment offers, and reminders sent from the referral board, with consent and opt-out handling built in. Patients hear from you fast, which is when they book.
Analytics your practice owner will actually read
Referral volumes, conversion rates, turnaround times, and top referring GPs, live. Know exactly where patients drop off and which referrers send the most work.
Australian-hosted, Privacy Act aligned, with a full audit trail. Read about security.
FAQ
Specialist Referral Software FAQ
Go deeper: managing GP referrals in a specialist practice, what referral leakage is, and specialist wait times in Australia.
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